PRIVACY POLICY

Last updated: May 7, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation

Words with initial capitalization have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

You
means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service. Under GDPR, You may be referred to as the Data Subject.

Company
(referred to as “the Company,” “We,” “Us,” or “Our”) refers to Susan Newhouse & Associates, LLC, 903 Lowell Lane, Naperville, IL 60540. For purposes of applicable data protection laws, the Company is the Data Controller.

Website
refers to Susan Newhouse & Associates, LLC, accessible from https://www.susannewhouse.com

Service
refers to the Website.

Personal Data
means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual.

Sensitive Personal Information
has the meaning given under the California Privacy Rights Act (CPRA) and may include certain identification, financial, or account‑related data.

Usage Data
means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Cookies
are small data files placed on Your device to store information about Your use of the Website.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • City, State, ZIP Code
  • Payment‑related information necessary to complete a transaction

We do not store full payment card details.

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Diagnostic and performance data

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar technologies to operate the Website, analyze performance, and remember user preferences.

Cookies may be:

  • Essential cookies (required for site functionality)
  • Functional cookies (remember preferences)
  • Analytics and performance cookies (measure usage and improve services)

You can manage Cookies through:

  • Your browser settings
  • Our cookie consent banner

Disabling Cookies may affect certain site functionality.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data to:

  • Provide and maintain the Service
  • Respond to inquiries and requests
  • Fulfill contracts and services
  • Send administrative or service‑related communications
  • Send marketing communications (with opt‑out available)
  • Comply with legal obligations

SHARING OF PERSONAL DATA

We may share Personal Data:

  • With Service Providers who assist in operating the Website or providing services
  • For legal or regulatory compliance
  • In connection with business transfers
  • With professional advisors (e.g., legal, accounting)

We do not sell Personal Data. However, certain advertising or analytics services may be considered “sharing” under applicable privacy laws.

RETENTION OF DATA

We retain Personal Data only as long as reasonably necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

TRANSFER OF DATA

Your information may be processed in locations outside of Your state or country. We take reasonable measures to protect Personal Data in accordance with this Privacy Policy.

SECURITY

We implement commercially reasonable safeguards to protect Personal Data. However, no method of transmission over the Internet is 100% secure.

ANALYTICS AND THIRD‑PARTY SERVICES

Google Analytics

We may use Google Analytics to understand Website usage. You can opt out by using the Google Analytics opt‑out browser add‑on.

Email Marketing

We may use email marketing services such as Mailchimp. You may unsubscribe at any time using the link in our emails.

Payments

Payments may be processed by third‑party providers such as PayPal. We do not store full payment card information.

CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If You are a California resident, You have the right to:

  • Know what Personal Data is collected, used, shared, or disclosed
  • Access Your Personal Data
  • Request deletion of Personal Data
  • Correct inaccurate Personal Data
  • Limit the use of Sensitive Personal Information
  • Opt out of the sale or sharing of Personal Data
  • Not be discriminated against for exercising privacy rights

Global Privacy Control

We honor Global Privacy Control (GPC) browser signals as a valid request to opt out of sale or sharing where applicable.

Requests may be submitted by contacting Us using the information below.

U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights, including rights to access, delete, correct, or opt out of targeted advertising. We respond to such requests in accordance with applicable law.

GDPR PRIVACY RIGHTS (EU / EEA)

If You are located in the European Economic Area, You have the right to:

  • Access, update, or delete Your Personal Data
  • Request correction
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

Requests may be submitted using the contact information below.

CHILDREN’S PRIVACY

Our Service does not knowingly collect Personal Data from children under the age of 13. If You believe a child has provided Personal Data, please contact Us.

LINKS TO OTHER WEBSITES

Our Website may contain links to third‑party sites. We are not responsible for their privacy practices.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

CONTACT US

If You have any questions about this Privacy Policy, You can contact Us at:

Email: susan@susannewhouse.com